General Information
At RP Grocers Supermarket, we strive to ensure prompt delivery of your orders to provide you with the utmost convenience. Our standard delivery time is 1-2 days for orders placed before 4:30 pm. For those last-minute needs, we also offer same-day delivery for orders placed after 4:30 pm, with delivery windows between 5:00 pm and 9:00 pm. Rest assured, we work diligently to get your groceries to your doorstep in a timely manner, so you can enjoy your favorite foods without delay
Locating an RP Grocers Supermarket is simple! You can find us at 128 penetang street, in the heart of Barrie. For more precise directions, you can use our website’s store locator feature or GPS services like Google Maps. Whether you’re a local resident or just passing through, we’re conveniently situated to serve all your grocery needs. We look forward to welcoming you to our store!
Your satisfaction is our priority at RP Grocers Supermarket, and we strive to ensure every order meets your expectations. However, if you receive an incorrect or damaged item, please don’t hesitate to contact us immediately. You can reach out to our customer service team via phone or email, and we’ll work swiftly to resolve the issue. Whether it’s arranging for a replacement, issuing a refund, or addressing any concerns you may have, we’re here to make it right. Your feedback helps us improve our services, and we appreciate your understanding as we strive to provide you with the best shopping experience possible
Absolutely! At RP Grocers Supermarket, we’re committed to meeting your unique needs and requests. If you’re looking for a specific product that’s not currently available in our store, you can place a special order with us. Simply speak to one of our friendly staff members, and we’ll do our best to source the item for you. Whether it’s a rare spice, specialty snack, or hard-to-find ingredient, we’re here to help you find exactly what you’re looking for. Don’t hesitate to reach out to us – we’re always happy to assist you in any way we can!
Checking the status of your order is quick and easy at RP Grocers Supermarket. Once you’ve placed an order with us, you’ll receive a confirmation email or SMS containing your order details and a tracking number. You can use this tracking number to monitor the status of your order in real-time through our website or by contacting our customer service team.
If you have any questions or concerns about your order status, our friendly staff are here to assist you. Simply reach out to us via phone or email, and we’ll provide you with the latest updates on your order. Your satisfaction is our priority, and we’re committed to keeping you informed every step of the way. Thank you for choosing RP Grocers Supermarket – we appreciate your business!
While we’re more than happy to assist you with placing orders over the telephone, we highly recommend using our user-friendly website for a seamless and transparent shopping experience. Our website allows you to browse our extensive product catalog, view accurate pricing, and conveniently place your order at any time, from anywhere. Plus, you’ll have access to detailed product descriptions and images, ensuring you know exactly what you’re ordering before making a purchase. However, if you ever need assistance or have questions while placing your order online, our customer service team is just a phone call away to provide support and guidance. Thank you for choosing RP Grocers Supermarket – we appreciate your business!
Products & Services
Absolutely! At RP Grocers Supermarket, we take the security of your payment information very seriously. Our website utilizes industry-standard encryption technology to ensure that your credit card details are transmitted securely and protected from unauthorized access. Additionally, we adhere to strict privacy policies to safeguard your personal information and maintain the highest standards of data security.
When you make a payment by credit card on our website, you can rest assured that your transaction is safe and secure. We also offer alternative payment methods, such as PayPal, for added convenience and peace of mind.
If you have any concerns or questions about payment security, please don’t hesitate to contact our customer service team. Your trust and satisfaction are our top priorities, and we’re committed to providing you with a safe and enjoyable shopping experience at RP Grocers Supermarket.
Your credit or debit card is charged at the time of checkout when you place your order on our website. We process payments immediately to ensure that your order is confirmed and can be processed for delivery or pickup in a timely manner. Rest assured that your payment information is securely encrypted and handled with the utmost care to protect your privacy and security.
If you have any questions or concerns about billing or payment processing, please don’t hesitate to reach out to our customer service team. We’re here to assist you every step of the way and ensure that your shopping experience at RP Grocers Supermarket is as smooth and convenient as possible.
Making a payment at RP Grocers Supermarket is easy and convenient. If you’re shopping online through our web app, you can securely make your payment using various online payment methods, including credit/debit cards and PayPal. Simply follow the prompts during checkout to select your preferred payment option and complete your transaction with confidence.
For customers opting for in-store pickup, you can pay for your order over the counter when you arrive at our store. Our friendly staff will assist you with processing your payment and ensuring a seamless pickup experience.
Whether you’re shopping online or in-store, we strive to provide you with flexible payment options to suit your needs. If you have any questions or need assistance with the payment process, please don’t hesitate to reach out to our customer service team. We’re here to help make your shopping experience at RP Grocers Supermarket as smooth and convenient as possible.
Shipping charges at RP Grocers Supermarket are calculated based on your location and the total value of your cart. To determine the shipping cost for your order, please visit our delivery charges page on our website. There, you’ll find detailed information on shipping rates for different areas and order totals.
We strive to provide transparent and fair shipping rates to ensure that you have a clear understanding of any associated costs before finalizing your purchase. If you have any questions or need further assistance regarding shipping charges, please feel free to contact our customer service team. We’re here to help and ensure that your shopping experience at RP Grocers Supermarket is as convenient and enjoyable as possible.
Click here: Shipping Rates
Yes, we offer store pickup as a convenient option for our customers. If you prefer to collect your order in person, simply select the “Store Pickup” option during checkout on our website. Once your order is ready, you can visit our store at your convenience to pick it up. Our friendly staff will be ready to assist you and ensure a smooth pickup experience. If you have any questions or special requests regarding store pickup, feel free to reach out to our customer service team. We’re here to help make your shopping experience at RP Grocers Supermarket as convenient and enjoyable as possible.
If you’ve accidentally placed an order or if certain products are unavailable at our store, don’t worry. We’re here to assist you every step of the way.
You can cancel your order within 2 hours of placing it to receive a full refund. After this time period, if you still need to cancel, a partial refund will be issued. In case a product you ordered is unavailable, we’ll offer suitable alternatives. If none of the alternatives meet your requirements, we’ll initiate a refund for the unavailable product, deducting only the processing fees.
Our aim is to ensure your satisfaction, so if you have any concerns or need assistance with your order, please don’t hesitate to reach out to our customer service team. We’re here to make your shopping experience at RP Grocers Supermarket as seamless and enjoyable as possible.